Crisis, Income and Victim Services provides services to county residents who are experiencing a situational, emotional, or mental health crisis. Operates a 24-hour crisis center to respond to residents’ immediate needs and to provide information on available resources. Provides assessment and financial assistance to preserve existing housing and to increase self-sufficiency, and determines eligibility for state and federally-funded financial assistance programs. Provides crisis and ongoing counseling for victims of general crime, partner abuse and sexual assault and a continuum of services to homeless families and adults including emergency shelter, transitional and supported housing.
CHILD CARE SUBSIDY PROGRAMS
7300 Calhoun Place, Suite 700, Rockville, MD 20855
240-777-1155
The County’s Working Parents Assistance Program and the State’s Purchase of Care Program provide vouchers to eligible families for the purchase of child care.
CRISIS SERVICES 24 Hour Crisis Center
1301 Piccard Drive, First Floor, Rockville
Provides 24-hour telephone or walk-in crisis counseling, brief crisis stabilization, and help in obtaining services for individuals and families in a situational or mental health crisis, for adult abused persons and for sexual assault victims. A mobile crisis team provides immediate assistance with psychiatric emergencies in the home or community from 4:00 p.m. to midnight. Psychiatric hospital admissions and alternative programs are coordinated and managed by the Crisis Center. All Montgomery County residents who are in crisis are eligible. There is no charge for crisis service.
24 Hour Crisis Line - 240-777-4000/TTY 250-777-4815
Sexual Assault Crisis Line - 240-777-4357
Abused Persons Crisis Line - 240-777-4673
Mobile Crisis Team - 240-777-4000
Mental Health Association Hot Line - 240-738-2255
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Critical Incidents and Disasters--coordinates the emergency mental health component for victims, their families, and the community during countywide declared disasters.
PREVENTION AND CRISIS INTERVENTION
Provides emergency financial assistance and/or shelter to families and adults who are homeless, at risk of loss of housing, victims of individual or community disasters, or persons stranded away from home. Germantown: 240-777-4448, Rockville: 240-777-4550, Silver Spring: 240-777-3075
Adult Homeless Initiative--provides assessment and case management services to homeless single adults in the emergency shelter system.
Shelter Services--provides emergency shelter services.
Homeless Services--performs long-range planning on homeless issues and coordinates the delivery of emergency and transitional shelter services for homeless adults.
SUPPORTIVE HOUSING SERVICES
Transitional Services 240-777-4500
transitional housing and case management services are provided to families who are homeless at the time of referral and demonstrate a potential for economic self-sufficiency and improved family functioning within two years.
Family Self-Sufficiency 240-777-4500
subsidized housing and case management services are provided to homeless families who demonstrate motivation to become economically self-sufficient within five to seven years.
Maryland Energy Assistance Program 240-777-4450
provides financial assistance for low-income households to help pay home heating costs during the winter months.
Rental Assistance Program 240-777-4400
financial assistance is provided for rental costs to the elderly, disabled and families who qualify.
INCOME SUPPORTS Provides benefits to eligible residents in the form of Temporary Cash Assistance (TCA), Food Stamps, Medical Assistance and Transitional Emergency Medical and Housing Assistance (TEMHA). Germantown: 240-777-3420, Rockville: 240-777-4600, Silver Spring: 240-777-3100
Temporary Cash Assistance (TCA)--a federal/state program for eligible children and their parents or other caretaker. TCA provides limited cash assistance. Parents are required to be working toward employment and self-sufficiency in order to receive benefits.
Food Stamp Program--provides benefits monthly to eligible households to buy food.
Medical Assistance Program--provides health benefits for low-income people.
Transitional Emergency Medical and Housing Assistance Program (TEMHA)--a state program to help Maryland residents who are totally disabled and cannot work. See also Aging and Disability Services.
VICTIM SERVICES Establishes and maintains a comprehensive network of specialized services for crime victims and their families through the Abused Persons Program and the Victim Assistance and Sexual Assault Program. Working closely with all related agencies and community partners, the service strives to ensure that victims receive a sensitive, competent and coordinated response.
The Abused Persons Program (APP)
| Administration: | | 240-777-4210 |
| Information: | | 240-777-4210 |
| Intake: | | 240-777-4195 |
| TTY: | | 240-777-4850 |
Crisis Line and Walk-In Service--provided through the Crisis Center: 240-777-4673.
Emergency Family Shelter Services--provides shelter to victims of abuse and their dependent children.
Transitional Housing Services--provides apartment units for victims of abuse and their dependent children.
Counseling for Victims--provides assessment, counseling, education and support.
Counseling for the Abusers--provides assessment, counseling, education and support.
Victim Assistance--provides victims support and advocacy through the criminal justice system, including accompaniment during legal procedures.
Educational Programs--Provides educational programs to professional and community groups.
Victim Assistance and Sexual Assault Program (VASAP) 240-777-1355
Crisis Line and Walk-In Service--provided through the Crisis Center: 240-777-4357.
Outreach Counseling to Sexual Assault Victims--provides outreach counselors to victims of sexual assault at a hospital emergency room or police station.
Community Crisis Debriefing--provides crisis debriefings to communities that have been affected by serious crime incidents.
Counseling to Victims of General Crime and Sexual Assault--provides assessment, counseling, support and educational groups.
Counseling for Adults who were Molested as Children--limited counseling is provided.
Victim Compensation--provides eligible victims compensation for financial losses resulting from crime victimization. Limited funds are available.
Victim Assistance--provides victims support and advocacy through the criminal justice system, including accompaniment during legal procedures.
Educational Programs--provides educational programs to professional and community groups.
COMMUNITY ACTION 301-565-7460
8210 Colonial Lane, Silver Spring As the county’s official anti-poverty agency, Community Action works to reduce the adverse effects of social and economic conditions on the county’s low-income residents. Community Action provides:
Community liaison and leadership development, building partnerships among community residents and public and private agencies.
Coordination of the Head Start program with Montgomery County Public Schools.
Employment/economic development and multicultural outreach.
Demographics, research and special projects for the county. PROGRESS PLACE 301-585-4471
8210 Colonial Place, Silver Spring A multi-service center for the homeless. A unique partnership between Montgomery County and three community partners (Community Vision, Shepherd’s Table and Community Clinic). Provides emergency services, counseling, recovery, and medical services to the homeless and low-income families.
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